New Delhi, June 19: India's Leading Telecom Company Airtel was trolled on Monday after it accepted a woman's outrageous request for a Hindu customer service person.
The woman shared the news on twitter handler, which is going viral on social media.
The exchange on Twitter enraged users. Among those who called out the company was former Jammu and Kashmir Chief Minister Omar Abdullah, who said he wouldn't "pay another penny to the company".
Pooja Singh, a subscriber to Bharti Airtel’s Direct to Home service, on Monday tweeted that Airtel’s service engineer had spoken to her rudely with her when she complained about re-installation of the service. Bharti Airtel representative Shoaib responded to her tweet that the company would look into Singh’s problem.
The woman, whose Twitter handle declares her as a management professional, a "Proud Indian" and a "Proud Hindu", had complained about a service engineer. Within minutes, her exchange with Airtel was in wide circulation.
@airtelindia pathetic Airtel DTH customer service.I raised complaint for reinstallation of DHT.but assigned service engineer miss behaved with me. His words are "Tum Phone Rakho Dobara call mt krna " his number is+91 79-85195094. This is how Airtel is looting it's customer.— Pooja Singh (@pooja303singh) June 18, 2018
Dear @Airtel_Presence this conversation is genuine (I’ve seen the timeline myself). I refuse to pay another penny to a company that condones such blatant bigotry. I’m beginning the process of porting my number to another service provider & canceling my DTH & Broadband. pic.twitter.com/BZxJOaEsN6— Omar Abdullah (@OmarAbdullah) June 18, 2018
Hi Pooja! As discussed, please let me know what days & time frames work best for you so we can talk. Further, please share an alternate number so that I can assist you further with this. Thank you, Gaganjot— Bharti Airtel India (@Airtel_Presence) June 18, 2018
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