SBI tops trusted banks, ICICI tops private ones

New Delhi, April 18: At a time when the banking sector in the going through a topsy-turvy phase, the TRA Brand Trust Report 2018 on Wednesday said the State Bank of India was the most trusted bank (both public and private sector) in the country and ICICI Bank topped the chart among the private ones.

"This year, State Bank of India tops the chart of BFSI (Banking and Financial Services Institutions) super-category despite seeing a dip in its overall brand trust index rankings from 13th in 2017 to 21st this year," the report said.

It further said: "The leader among the private banks is ICICI Bank, rising nine ranks in overall ranking." In the overall ranking comparing brands from across sectors, ICICI Bank ranked 38th in 2018.

The report, however clarified, the survey was carried out during November-January and did not take into account the recent reports of irregularities involving the ICICI Bank.