Trai asks Reliance Communications to share details of unspent balance

As the Reliance Communications is going to close its voice calling service on December 1st, many are facing signal issues and some have even claimed that their sim has already stopped working.

Most of them had unused balance and are now unable to use it. The telecom regulator Trai on Friday asked Reliance Communications to submit details of its subscribers immediately and unspent balance of pre-paid customers by January 10.

“the Authority...inter-alia, directed M/s RCL (Reliance Communications Limited) to furnish compliance report of the direction by 10th January, 2018 together with the details of the number of subscribers successfully ported out, remaining subscribers who could not port out and reasons thereof, and total unspent amount of such pre-paid mobile subscribers,” Trai said in its direction to RCom.

The Telecom Regulatory Authority of India (Trai) has asked RCom to immediately share details of pre-paid and post- paid customers that were on its 2G GSM and CDMA till October.